PRIVACY POLICY

I. PRIVACY POLICY AND DATA PROTECTION

Respecting the provisions of current legislation, ProLoook (hereinafter also the Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws included in this privacy Policy

This policy is adapted to current Spanish and European regulations regarding the protection of personal data on the Internet. Specifically, it respects the following rules:

Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (GDPR).

Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).

Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).

Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data

The person responsible for the processing of personal data collected in ProLoook is:

SIRANORMA SLU, provided with NIF: B37583556 and registered in the Mercantile Registry of Salamanca with the following registry data: Volume 509, folio 47, page SA-17937. Address: C / Sierpes, 7. 37002. Salamanca (Spain). Contact email: hello@proloook.com

Registration of Personal Data

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by ProLoook through the forms provided on its pages will be incorporated and processed in our files in order to facilitate, expedite and fulfill the commitments established between ProLoook and the User or the maintenance of the relationship established in the forms that he / she fills out, or to respond to a request or query from it. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD applies, a record of treatment activities is kept that specifies, according to their purposes, the treatment activities carried out and the other circumstances established in the RGPD.

Principles applicable to the processing of personal data

The processing of the User's personal data will be subject to the following principles set forth in article 5 of the RGPD and in article 4 and following of Organic Law 3/2018, of December 5, of Protection of Personal Data and guarantee of digital rights:

Principle of legality, loyalty and transparency: the consent of the User will be required at all times after completely transparent information on the purposes for which personal data is collected.

Principle of purpose limitation: personal data will be collected for specific, explicit and legitimate purposes.

Principle of data minimization: the personal data collected will only be those strictly necessary in relation to the purposes for which they are processed.

Principle of accuracy: personal data must be accurate and always up to date.

Principle of limitation of the conservation period: personal data will only be kept in a way that allows the identification of the User for the time necessary for the purposes of its treatment.

Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.

Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data that are treated in ProLoook are only identifying data. In no case are special categories of personal data processed within the meaning of article 9 of the RGPD.

Retention periods of personal data Personal

data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, only for the following period: 12 months, or until the User requests its deletion.

When the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period.

Recipients of personal data The User's personal data will not be shared with third parties. In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data. Personal data of minors

Respecting the provisions of articles 8 of the RGPD and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may grant your consent to the lawful processing of your personal data by ProLoook. If it is a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

ProLoook undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and avoid destruction , accidental or illegal loss or alteration of personal data transmitted, preserved or otherwise processed, or unauthorized communication or access to said data

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted in a secure and confidential way, since the data is transmitted between the server and the User, and in feedback, fully encrypted or encrypted.

However, because ProLoook cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller agrees to notify the User without undue delay when a violation of the security of personal data that is likely to pose a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the RGPD, a violation of the security of personal data is understood to be any violation of security that causes the destruction, loss or accidental or illegal alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to said data.

Personal data will be treated as confidential by the Responsible for the treatment, who undertakes to inform about and guarantee through a legal or contractual obligation that said confidentiality is respected by its employees, associates, and any person to whom the information.

Rights derived from the processing of personal data

The User has over ProLoook and may, therefore, exercise against the Responsible for the treatment the following rights recognized in the RGPD and in Organic Law 3/2018, of December 5, on Data Protection Personal and guarantee of digital rights:

Right of access: It is the right of the User to obtain confirmation of whether or not ProLoook is treating their personal data and, if so, to obtain information about their specific personal data and the treatment that ProLoook has made or carries out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.

Right of rectification: It is the right of the User to have their personal data modified that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.

Right of deletion ("the right to be forgotten"): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected. or treaties; the User has withdrawn their consent to the treatment and it does not have any other legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been treated illegally; the personal data must deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of services from the information society to a person under the age of 14. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, you must adopt reasonable measures to inform those responsible for processing the personal data of the company request of the interested party to delete any link to these personal data.

Right to limitation of treatment: It is the right of the User to limit the processing of their personal data. The User has the right to obtain the limitation of the treatment when he disputes the accuracy of his personal data; the treatment is unlawful; The Responsible for the treatment no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.

Right to data portability: In the event that the treatment is carried out by automated means, the User will have the right to receive from the Person in charge of the treatment their personal data in a structured format, of common use and mechanical reading, and to transmit them to another person in charge. treatment. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.

Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease their processing by ProLoook.

Right not to be the subject of a decision based solely on automated processing, including profiling: It is the User's right not to be subject to an individualized decision based solely on automated processing of their personal data, including the Profiling, existing unless current legislation establishes otherwise.

Thus, the User may exercise their rights by written communication addressed to the Responsible for the treatment with the reference "RGPD-www.ProLoook.com", specifying:

Name, surname of the User and copy of the DNI. In the cases in which representation is admitted, it will also be necessary to identify the person representing the User by the same means, as well as the document proving the representation. The photocopy of the DNI may be replaced by any other legally valid means that proves identity.

Request with the specific reasons for the request or information to which you want to access. Address for notification purposes. Date and signature of the applicant. Any document that proves the request you make.

This request and any other attached document may be sent to the following address and / or email:

Postal address: C / Sierpes, 7. 37002. Salamanca Email: hello @ proloook.com

Claims before the control authority

In the event that the User considers that there is a problem or violation of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a claim with a control authority, in particular, in the State where who has his habitual residence, place of work or place of the alleged offense. In the case of Spain, the control authority is the Spanish Agency for Data Protection (http://www.agpd.es).

III. ACCEPTANCE AND CHANGES IN THIS PRIVACY POLICY

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy and Cookies Policy, as well as that he accepts the processing of his personal data for That the person in charge of the treatment can proceed to the same in the form, during the periods and for the indicated purposes. The use of the Website will imply the acceptance of its Privacy and Cookies Policy.

ProLoook reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy and Cookies Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated on March 30, 2020 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to treatment of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

COOKIES POLICY

Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use.

TYPES OF COOKIES WE USE

This website uses third-party cookies, which are those that are sent to your computer or terminal from a domain or a website that is not managed by us, but by another entity that processes the data obtained through the cookies.

In this case, Cookies are used for statistical purposes related to the visits it receives and the pages that are consulted, and their use is accepted when browsing.

For more information about the types of Google data analysis and tracking cookies,click here.

To find out about how to delete cookies from your browser:

• Firefox

• Chrome

• Internet Explorer

• Safari

• Opera

LEGAL NOTICE

LAW OF INFORMATION SOCIETY SERVICES (LSSI)

SIRANORMA, SLU, responsible for the website, hereinafter RESPONSIBLE, makes available to the users of this document, with which it intends to comply with the obligations set forth in Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), as well as inform all users of the website regarding the conditions of use.

Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

SIRANORMA, SLU, reserves the right to modify any type of information that may appear on the website, without any obligation to pre-notify or inform users of said obligations, understanding as sufficient with the publication on the website ofSIRANORMA , SLU.

1. IDENTIFICATION DATA Company

name:SIRANORMA, SLU

Commercial name:ProLoook

CIF:B37583556
Address:Sierpes, 7. 37002. Salamanca

e-mail:hello@proloook.com

2. PURPOSE

Through the Website, we offer Users the possibility of accessing information about our services.

3. PRIVACY AND DATA PROCESSING

When it is necessary to provide personal data for access to certain content or service, Users will guarantee its truthfulness, accuracy, authenticity and validity. The company will give said data the corresponding automated treatment according to its nature or purpose, in the terms indicated in the Privacy Policy section.
 
4. INDUSTRIAL AND INTELLECTUAL PROPERTY

The User acknowledges and accepts that all the contents shown in the Web Space and especially, designs, texts, images, logos, icons, buttons, software, trade names, brands, or any other susceptible signs Industrial and / or commercial use are subject to Intellectual Property rights and all trademarks, trade names or distinctive signs, all industrial and intellectual property rights, on the contents and / or any other elements inserted in the page, which are exclusive property of the company and / or third parties, who have the exclusive right to use them in economic traffic. Therefore, the User agrees not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content, keeping the company harmless from any claim arising from the breach of such obligations. In no case does access to the Web Space imply any type of waiver, transmission, license or total or partial transfer of said rights, unless expressly stated otherwise. These General Conditions of Use of the Web Space do not confer on the Users any other right of use, alteration, exploitation, reproduction, distribution or public communication of the Web Space and / or its Contents other than those expressly provided herein. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for this purpose by the company or the third party owner of the affected rights.

The contents, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any existing intellectual creation in this Space, as well as the Space itself as a whole, as a multimedia artistic work, are protected as rights copyright by the legislation on intellectual property. The company is the owner of the elements that make up the graphic design of the Web Space, the menus, navigation buttons, the HTML code, the texts, images, textures, graphics and any other content of the Web Space or, in any case, it has the corresponding authorization for the use of said elements. The content provided in the Web Space may not be reproduced in whole or in part, nor transmitted, or registered by any information retrieval system, in any form or by any means, unless prior authorization is obtained by written, of the aforementioned Entity.

It is also forbidden to suppress, evade and / or manipulate the "copyright" as well as the technical protection devices, or any information mechanisms that may contain the contents. The User of this Web Space undertakes to respect the rights set forth and to avoid any action that could harm them, reserving in any case the company the exercise of whatever means or legal actions correspond to it in defense of its legitimate intellectual and industrial property rights.

5. OBLIGATIONS AND RESPONSIBILITIES OF THE USER OF THE WEB SPACE

The User agrees to:

1. Make appropriate and lawful use of the Web Space as well as the contents and services, in accordance with: (i) the applicable legislation at all times; (ii) the General Conditions of Use of the Web Space; (iii) generally accepted morals and good customs and (iv) public order.

2. Provide all the means and technical requirements that are needed to access the Web Space.

3. Provide truthful information when filling in the forms contained in the Web Space with your personal data and keep them updated at all times so that it responds, at all times, to the real situation of the User. The User will be solely responsible for any false or inaccurate statements made and for the damages caused to the company or third parties due to the information provided.

Notwithstanding the provisions of the previous section, the User must also refrain from:

1. Making unauthorized or fraudulent use of the Web Space and / or the contents for illegal purposes or effects, prohibited in these General Conditions of Use, harmful to rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or impede the normal use of services or documents, files and all kinds of content stored on any computer equipment.

2. Access or attempt to access restricted resources or areas of the Web Space, without meeting the conditions required for such access.

3. Causing damage to the physical or logical systems of the Web Space, its suppliers or third parties.

4. Introducing or spreading computer viruses or any other physical or logical systems that are likely to cause damage to the physical or logical systems of the company, suppliers or third parties.

5. Try to access, use and / or manipulate the data of the company, third party providers and other Users.

6. Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.

7. Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of the company or third parties incorporated into the content, as well as the technical protection devices or any information mechanisms that may be inserted into the content. .

8. Obtain and try to obtain the content using means or procedures other than those that, depending on the case, have been made available for this purpose or have been expressly indicated on the web pages where the content is located or, in general, from those that are habitually used on the Internet because they do not entail a risk of damage or disablement of the web space and / or the contents.

9. In particular, and merely indicative and not exhaustive, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and / or image files, photographs, recordings, software and, in general, any kind of material that: • In any way is contrary to, disparages or violates the fundamental rights and public freedoms recognized constitutionally, in International Treaties and in the rest of the current legislation. • Induce, incite or promotes criminal, denigrating, defamatory, violent actions or, in general, contrary to the law, morals, generally accepted good customs or public order. • Induce, incite or promote discriminatory actions, attitudes or thoughts by reason of sex, race, religion, beliefs, age or condition • Incorporate, make available or allow access to products, elements, messages and / or services of Criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morals and generally accepted good customs or public order. Induce or may induce an unacceptable state of anxiety or fear. • Induce or incite to get involved in dangerous, risky or harmful practices for health and mental balance. • It is protected by the corresponding intellectual or industrial protection legislation. to the company or to third parties without authorization of the intended use. • Is contrary to honor, personal and family privacy or the image of people. • Constitutes any type of advertising. • Includes any type of virus or program that prevents the normal functioning of the Web Space.

If to access some of the services and / or contents of the Web Space, you are provided a password, you are obliged to use it diligently, keeping it secret at all times. Consequently, it will be responsible for its adequate custody and confidentiality, agreeing not to assign it to third parties, temporarily or permanently, nor to allow access to the aforementioned services and / or contents by outsiders. Likewise, it is obliged to notify the company of any fact that may imply an improper use of its password, such as, by way of example, its theft, loss or unauthorized access, in order to proceed with its immediate cancellation. Consequently, as long as the previous notification is not made, the company will be exempt from any responsibility that may arise from the improper use of its password, being its responsibility for any illegal use of the contents and / or services of the Web Space by any illegitimate third party. If you negligently or willfully breach any of the obligations established in these General Conditions of Use, you will be liable for all damages that may arise for the company from such breach.

6. RESPONSIBILITIES

The continued access, nor the correct visualization, download or usefulness of the elements and information contained in the web that may be impeded, hindered or interrupted by factors or circumstances that are beyond your control is not guaranteed. It is not responsible for the decisions that may be taken as a result of access to the content or information offered.

The service may be interrupted, or the relationship with the User immediately resolved, if it is detected that a use of its Web Space, or of any of the services offered in it, is contrary to these General Conditions of Use. No We are responsible for damages, losses, losses, claims or expenses derived from the use of the Web Space.
 
It will only be responsible for eliminating, as soon as possible, the contents that may generate such damages, provided that it is notified. In particular, we will not be responsible for the damages that may arise, among others, from:

1. Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in the telecommunications lines and networks, or for any other cause beyond the control of the company.

2. Illegitimate interference through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other.

3. Improper or inappropriate abuse of the Web Space.

4. Security or navigation errors produced by a malfunction of the browser or by the use of non-updated versions of it. The administrator of the web space reserves the right to withdraw, totally or partially, any content or information present in the Web Space.

The company excludes any liability for damages of any kind that may be due to the misuse of the services freely available and used by the Users of the Web Space. Likewise, it is exonerated from any responsibility for the content and information that may be received as a result of the data collection forms, being the same only for the provision of the services of queries and doubts. On the other hand, in case of causing damages due to an illicit or incorrect use of said services, the User may be claimed for the damages caused.
 
You will hold the company harmless from any damages arising from claims, actions or demands of third parties as a result of your access or use of the Web Space. Likewise, you are obliged to indemnify against any damages and losses arising from your use of "robots", "spiders", "crawlers" or similar tools used for the purpose of collecting or extracting data or any other action on your part that imposes an unreasonable burden on the operation of the Web Space.

7. HYPERLINKS

The User undertakes not to reproduce in any way, not even through a hyperlink or hyperlink, the Web Space, as well as any of its contents, unless expressly authorized in writing by the person responsible for the file.

The Web Space may include links to other web spaces, managed by third parties, in order to facilitate the User's access to the information of collaborating and / or sponsoring companies. In accordance with this, the company is not responsible for the content of said Web Spaces, nor is it in a position of guarantor or / or party offering the services and / or information that may be offered to third parties through third-party links.

The User is granted a limited, revocable and non-exclusive right to create links to the main page of the Web Space exclusively for private and non-commercial use. The Web Spaces that include a link to our Web Space (i) may not falsify their relationship or affirm that such a link has been authorized, or include brands, names, trade names, logos or other distinctive signs of our company; (ii) may not include content that may be considered in bad taste, obscene, offensive, controversial, that incites violence or discrimination based on sex, race or religion, contrary to public order or illegal; (iii) may not link to any page of the Web Space other than the main page; (iv) must link to the address of the Web Space, without allowing the Web Space that makes the link to reproduce the Web Space as part of its website or within one of its "frames" or create a "browser" on any of the pages of the Web Space. The company may request, at any time, to remove any link to the Web Space, after which it must immediately proceed to its removal.

The company cannot control the information, content, products or services provided by other web spaces that have established links to the web space.

8. DATA PROTECTION

To use some of the Services, the User must first provide certain personal data. The company will automatically process this data and apply the corresponding security measures, all in compliance with the RGPD, LOPDGDD and LSSI. The User can access the policy followed in the treatment of personal data, as well as the establishment of the previously established purposes, under the conditions defined in the Privacy Policy.

9. COOKIES

The company reserves the right to use "cookie" technology in the Web Space, in order to recognize you as a frequent User and personalize the use you make of the Web Space by pre-selecting your language, or more desired or specific content.

Cookies collect the IP address of the user, Google being responsible for the processing of this information.

Cookies are files sent to a browser, through a Web server, to record the User's navigation on the Web Space, when the User allows their reception. If you wish, you can configure your browser to be notified on the screen of the receipt of cookies and to prevent the installation of cookies on your hard drive. Please consult the instructions and manuals of your browser to expand this information.

Thanks to cookies, it is possible that the browser of the computer used by the User can be recognized in order to provide content and offer the User's browsing or advertising preferences, to the demographic profiles of the Users as well as to measure visits and traffic parameters, control the progress and number of entries.

10. DECLARATIONS AND WARRANTIES

In general, the contents and services offered in the Web Space are purely informative. Therefore, when offering them, no guarantee or declaration is given in relation to the contents and services offered in the Web Space, including, by way of example, guarantees of legality, reliability, usefulness, truthfulness, accuracy, or merchantability, except in the to the extent that such representations and warranties cannot be excluded by law.

11. FORCE MAJEURE

The company will not be liable in all cases in case of impossibility of providing service, if this is due to prolonged interruptions of the electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.

12. RESOLUTION OF DISPUTES. APPLICABLE LAW AND JURISDICTION

These General Conditions of Use, as well as the use of the Web Space, will be governed by Spanish legislation. For the resolution of any controversy, the parties will submit to the Courts and Tribunals of the registered office of the Responsible for the website.

In the event that any stipulation of these General Conditions of Use turns out to be unenforceable or null by virtue of the applicable legislation or as a consequence of a judicial or administrative resolution, said unenforceability or nullity will not make these General Conditions of Use unenforceable or null as a whole. In such cases, the company will proceed to modify or replace said stipulation with another that is valid and enforceable and that, as far as possible, achieves the objective and claim reflected in the original stipulation.